Pricing

Simple pricing for TAS operations teams.

One plan. No tiers. No feature walls. Every Queue AI customer gets the full platform: live dashboard, AI QA scoring, coaching queue, and AmTelco IS integration.

Full Platform

Everything Queue AI ships today.

$2,000
One-time setup fee
$750/mo
Platform fee
QA Usage

500 QA reviews/month included in the platform fee. Reviews over 500 are billed at $0.10 per review.

+ Real-time queue dashboard
+ AI QA scoring with 500 reviews/month included
+ Supervisor coaching queue
+ Agent leaderboard and performance trends
+ Day-of-week and hour-of-day heatmaps
+ Client performance breakdown
+ At-risk agent detection
+ Call recording access
+ AmTelco IS integration
+ Onboarding and support
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Plain math
$750 + usage

We keep the plan simple because every answering service needs the same core visibility: live queue health, every-call QA, coaching follow-up, and trend reporting. Usage only scales with scored calls.

No “contact sales for the useful feature” tiering.
Usage grows when scored call volume grows.
Setup includes the boring integration work, because that is where launches usually get stuck.
Questions

Common questions about pricing.

What counts as a QA review?

Each call that gets scored by the AI counts as one QA review. Calls that are abandoned, too short, or excluded from scoring do not count.

What happens if we go over 500 reviews?

Reviews beyond 500 are billed at $0.10 each at the end of the month. A shop running 300 scored calls per day uses roughly 9,000 reviews.

Is the setup fee one-time?

Yes. The setup fee covers AmTelco IS integration, data backfill, dashboard configuration, and a supervised go-live session.

Can we pause or cancel?

Month-to-month after setup. No annual contract required. Cancel any time with 30 days notice.

Do you support multiple sites?

Yes. Multi-site and multi-account configurations are supported. We will map pricing to how your operation is structured.

Ready to price your operation?

We will map your call volume, QA needs, and integration path so the monthly number is clear before setup starts.